Customer Satisfaction

At Perla & Luxe customer satisfaction is highly important to us. We want to make sure you are 100% happy with your products and we will do everything we can to ensure your needs are met.

100% Quality Guarantee

If you are not 100% satisfied with your purchase please contact us or email us directly at contact@perlaluxe.com and our customer service team will be there to assist you with any issues you have or arrange a return for you.

Money-Back Guarantee

If you are not satisfied with your order we guarantee to give you your money back within 28 days of you receiving your item and returning it back to us for a refund. Please contact us for more details on how to return your item for an exchange or refund. 

*Please also note that any items purchased under our special offer in which only shipping fees are paid are non-refundable. 

SSL Secure Checkout

Whenever you shop on our website you will always see the padlock symbol in the address bar. This means that all of your payment information and your personal details exchanged between our web server and your browser are fully protected and remain private.